Terms of service

General Information

These Terms of Service govern your use of the website https://t8ax60-ab.myshopify.com and the purchase of products offered by zunqexa. By accessing our website or placing an order, you agree to be bound by these terms. Please read them carefully before making a purchase.

Company Details

zunqexa
Bahnhofstraße 93
26954 Nordenham
Germany
Email: stormnancytigerer982@outlook.com
Phone: +49 4731 8711800

Products and Availability

We make every effort to ensure that all products listed on our website are available. However, we cannot guarantee availability at all times. If a product becomes unavailable after your order has been placed, we will notify you promptly and offer a full refund or an alternative product.

Pricing and Payment

All prices are displayed in EUR and include applicable taxes unless stated otherwise. We reserve the right to change prices at any time without prior notice. Payment must be completed at the time of purchase. We accept the payment methods listed at checkout.

Orders and Contract

By placing an order, you make a binding offer to purchase the selected products. A contract is formed when we confirm your order by email. We reserve the right to refuse or cancel any order at our discretion, including in cases of pricing errors or suspected fraud.

Shipping

Orders are processed within 1–3 business days. We ship from Dortmund, Germany. Domestic deliveries within Germany typically arrive within 2–5 business days. International and EU deliveries may take 7–21 business days. Shipping costs are calculated at checkout based on your location and order details.

EU Right of Withdrawal

As a consumer within the European Union, you have the right to withdraw from your purchase within 14 days of receiving your order, without providing any reason. To exercise this right, you must notify us in writing at stormnancytigerer982@outlook.com before the withdrawal period expires. You are responsible for returning the goods in their original condition. We will process your refund within 14 days of receiving the returned items.

Refunds

Refunds are issued to the original payment method within 14 days of us receiving the returned goods. We reserve the right to withhold a refund until the items have been received and inspected. Shipping costs are non-refundable unless the return is due to our error.

Defective Items

If you receive a defective or incorrect item, please contact us within 14 days of delivery at stormnancytigerer982@outlook.com. We will arrange a replacement or issue a full refund, including any return shipping costs, at no expense to you.

Limitation of Liability

To the fullest extent permitted by applicable law, zunqexa shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability shall not exceed the amount paid for the order in question.

Intellectual Property

All content on this website, including text, images, logos, and graphics, is the property of zunqexa and is protected by applicable copyright and intellectual property laws. You may not reproduce, distribute, or use any content without our prior written consent.

Privacy and GDPR

We are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR). Please refer to our Privacy Policy for full details on how we collect, use, and store your information.

Governing Law

These Terms of Service are governed by the laws of the Federal Republic of Germany. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Germany.

Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be posted on this page with an updated effective date. Your continued use of our website after any changes constitutes your acceptance of the revised terms.

Contact

If you have any questions about these Terms of Service, please contact us at:
zunqexa
Bahnhofstraße 93, 26954 Nordenham, Germany
Email: stormnancytigerer982@outlook.com
Phone: +49 4731 8711800